Our commitment to our valued customers:
We are committed to being your trusted partner, providing you with high-quality products at the lowest price, service and convenience.
Before shipping to you, we will send you QC photos. If you are not satisfied with the QC photos of the purchased products or have questions, please contact us via WhatsApp within 12 hours of receiving the message. We can provide you with more detailed pictures, exchange or refund services.
If you find that the product has quality problems within 7 days after receiving our products, please contact customer service via WhatsApp.
+86 15627022716
If one of the following situations occurs, we cannot refund or exchange.
◆ Providing us with an incorrect delivery address (including name, zip code and other necessary information) leads to delivery failure.
◆ If the buyer does not raise any dispute or question about the quality and style of the goods within 12 hours after receiving the QC photos, it is deemed that the buyer agrees to ship the goods and no refund can be processed at this time.
◆ The color, size and style of the ordered products deviate from the actual needs of the individual due to personal negligence of the user before shipping out to courier company..
Refund (if applicable)
◆ Please provide us with your PayPal account via WhatsApp, and we will refund you and send you a screenshot of the refund within 24 hours of receiving the message.
◆ If you accidentally use a check when paying with PayPal, we will wait until we receive the payment before refunding you (during which time neither party can perform any operations on the payment).